The Challenge
After a global system rollout, invoice backlogs built up and approval times slowed, causing supplier escalations and pressure on finance operations. The organisation needed a fast, data-driven recovery plan to restore performance and confidence across markets.
The Solution
Parade delivered a four-week diagnostic to uncover bottlenecks and redesign invoice processes. A joint taskforce implemented targeted configuration changes, daily KPI tracking, and structured governance, embedding control and driving measurable improvement.
Case Study
Benefits
Invoice backlog cut by 80%, approval times halved, and performance improved to class-leading levels with stronger governance
Efficiency
Backlog reduced from 8,000 to 1,500 invoices within five months
Speed
Invoice cycle time cut from 8.5 to 4.4 days, with 85% approved within 10 days
Governance
11 system enhancements and new design controls were embedded in three months
